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Documentation

Cookie Policy

This Cookie Policy explains how BuyTheWin uses cookies and similar technologies across the website, account area, checkout, order, chat, and support flows, and how you can manage your choices.

1. How This Policy Fits with Other BuyTheWin Documents

1.1 This Cookie Policy explains how BuyTheWin, operated by the legal entity identified on the Platform, in checkout, or in the legal notices section as the operator of BuyTheWin for the relevant service, region, or payment flow ("BuyTheWin", "we", "us", or "our"), uses cookies and similar technologies on https://buythewin.com and on related account, checkout, order, chat, and support pages (collectively, the "Platform").

1.2 This Cookie Policy should be read together with the Privacy Policy and the General Terms and Conditions. If information collected through cookies can be linked to you, your Account, or your Order, we treat that information as personal data under the Privacy Policy.

1.3 Where this Policy and the Privacy Policy both address cookies or similar technologies, they apply together. This Policy focuses on storage and access technologies and the controls available to you.

2. What Cookies and Similar Technologies Are

2.1 Cookies are small text files placed on your device when you visit a website. They help websites recognize your browser or device and remember certain information about your session, settings, or interactions.

2.2 We may also use similar technologies such as local storage, pixels, tags, scripts, software development kits, and web beacons. In this Cookie Policy, we use the term "cookies" to refer to cookies and similar technologies unless the context requires otherwise.

2.3 Cookies may be first-party cookies, which are set by BuyTheWin, or third-party cookies, which are set by service providers or partners on our behalf or through our Platform. Cookies may also be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device until they expire or are deleted.

3. Why We Use Cookies

3.1 We use cookies and similar technologies to keep the Platform secure and functioning properly; enable sign-in, session continuity, cart, checkout, and order-related features; remember your language, currency, and other preferences; support communication, support, and order-related chat features; understand how visitors use the Platform and improve performance, usability, and content; detect errors, prevent fraud, abuse, and unauthorized access; and measure marketing performance and, where enabled, personalize promotional activity.

4. Categories of Cookies We Use

4.1 Strictly necessary cookies. These cookies are essential for the operation, security, and core functionality of the Platform. They may be used for account authentication, session management, cart and checkout integrity, fraud prevention, security controls, infrastructure stability, and saving your cookie choices. Without these technologies, some parts of the Platform may not function properly.

4.2 Functionality cookies. These cookies remember choices you make and help us provide enhanced features and a more personalized experience. For example, they may store your language, currency, region, interface settings, and other convenience preferences.

4.3 Analytics cookies. These cookies help us understand how visitors interact with the Platform, such as pages visited, navigation paths, device and browser information, feature usage, and technical issues. We use this information to measure performance, troubleshoot problems, and improve the Platform.

4.4 Marketing cookies. These cookies help us measure the effectiveness of marketing campaigns, understand referral sources, attribute conversions, limit repetitive advertising, and, where enabled, show more relevant promotional content.

6. Information Collected Through Cookies

6.1 Depending on the cookie and its purpose, cookies and similar technologies may collect information such as cookie identifiers and session identifiers; IP address and general device or browser information; pages viewed, clicks, timestamps, and navigation behavior; referral sources and campaign attribution data; cart, checkout, or order-session status; and your cookie consent preferences.

7. First-Party and Third-Party Providers

7.1 Some cookies are placed directly by BuyTheWin. Others may be placed by selected third parties that help us operate, secure, analyze, support, or market the Platform.

7.2 These third parties may include providers involved in hosting and infrastructure, payment or fraud-prevention services, analytics and performance measurement, customer support, messaging or chat tools, and advertising, attribution, or remarketing services.

7.3 The specific third-party providers and technologies we use may change from time to time as the Platform evolves. We therefore keep this Policy under review and, where appropriate, make the most current information available through our cookie settings interface and/or an updated cookie register.

9. How to Manage Cookies

9.1 You can manage your cookie preferences through the cookie banner, the "Manage Cookies" link, or other settings tools made available on the Platform.

9.2 You can also control cookies through your browser or device settings. Most browsers allow you to block, delete, or limit cookies. However, if you block all cookies, some parts of the Platform may not work properly, including sign-in, cart, checkout, chat, order tracking, or saved preferences.

9.3 Your choices are generally browser- and device-specific. If you change browsers, use a new device, clear your cookies, or use private browsing mode, you may need to set your preferences again.

11. Contact Us

11.1 If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact the relevant BuyTheWin operator through support@buythewin.com, through any dedicated privacy contact published on the Platform, or through the legal notices/contact details published for the relevant operator.

11.2 For more information about how we process personal data, please see our Privacy Policy.